1

FYD order stuck on RTPCompleted? ( self )

submitted by robertca1423 Warning: 0%

I ordered on FYD over two weeks ago and after I made payment the order status very quickly turned to RTPCompleted.

However, it has been around 1.5-2 weeks since the order status turned to RTPCompleted and it is still showing RTPCompleted.

Does anyone else have this problem? I saw a post by someone on here saying they received their package and the order status was still RTPCompleted.

My order number is 543704-74982 if any FYD staff see this.

I get that sometimes it takes a little while to make the IDs, but I just want to make sure it isn't something wrong on my end.

I have submitted a ticket and have been checking it regularly but it has not been updated. Also I have PMd FYDCS on this forum and although FYDCS did respond, he said he would check and never got back to me.



Upvoted: robertca1423
Downvoted:
all 18 comments


2

FakeyourdrankCS CS Rep —

Once boss let's me know, I'll let you know asap! He's currently going through like 1000 tickets and manually checking some out. Hopefully he posts something soon


1

robertca1423 [S] —

Thanks so much for the help! Is there a chance that the order has already been shipped but just hasn't been updated?


1

FakeyourdrankCS CS Rep —

I believe it may have. If not, then I know a batch will go out like tomorrow


1

robertca1423 [S] —

If I didn't use the rush method, how long does it usually take to ship? I know it depends on the mail carrier and may not be consistent, but do you have a rough estimate. If it helps the shipping address I used is within the United States.


1

FakeyourdrankCS CS Rep —

I want to say 1-2.5 weeks. If it goes out tomorrow, then closer to 1ish


2

robertca1423 [S] —

Also shout out to the FYD customer service. I know you guys have 1000s of customers so the fact that you can reply back to me so quickly shows how good your customer service is!


1

FakeyourdrankCS CS Rep —

<3


1

Balenseaga —

Same here. Ordered April 27th and it’s been on RTPCompleted. Order number 646039-74817.


1

grccccce —

Same!! No rush though, but kinda LOL order #128939-75837


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