To start off this isn't going to be a review of 21done's IDs. If I'm being honest the only knowledge I have of the Illinois ID is from this forum and from people who have told me about it who live there. The quality of the product they are selling is undisputedly high at this point, but I'd argue that the ID isn't the best thing they have to offer. The things that really stand out to me are the ease of use, communication, and consistent shipping times.
Ease of use with the 21done website is second to none, especially if you're a reseller. Using their order form with a customizable domain name is a huge time saver and lends some credibility to you as a reseller. When people see the website they think it's your's and most people have been quite impressed by that. It also makes ordering massive amounts of IDs a 15-minute task as opposed to something that could take an hour if done manually. The website itself simple and easy to use and has a lot of helpful features if you get really into reselling with them.
The customer service for me has been insanely excellent for me so far. I've done a good amount of orders and when you're dealing with a lot of IDs there's bound to be a small flaw. Every time I bring up an issue CS is always willing to do a reprint, no matter how many times it needs to be done. The response time by CS is also excellent and they are relatively polite and to the point every time. There's nothing I hate more than waiting days to get an asshole response that doesn't even address my concern in the first place and that was something I thought I had to deal with from my experience with other vendors. 21's CS is just a breath of fresh air.
First of all the batch shipping system is excellent and a great way to time out your orders. I usually go with the $15 shipping option, which arrives usually on a Friday or Saturday (The order should go in on Monday). This is by far the fastest shipping I've had and for the best price. Customers are always stunned by this and it's really the biggest selling point for me as a reseller. No one wants to wait a month for anything in the mail these days.
I know I said this wasn't really about the IDs, but I'll talk about them anyway since it is the end product after all. Their quality is top-notch in my experience and if it's not they'll replace it promptly. I've sold these to people who use them in Illinois, Indiana, strict college towns, anywhere strict really and I've never had someone have one taken. That's especially surprising considering these are dumb people who have never even used a fake before. I'm not gonna pretend like I know much about the specifics of the Illinois ID, but the template, micro, holos, lamination, and UV all look right to me based on my research.
All these things said I recommend 21done to literally anyone, if you wanna buy an ID for you and a couple of friends or if you wanna be a big-time reseller.
Upvoted: wowcoolguy, Dimples
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