Just thought I should make a post since i haven't been too active on here in the last couple weeks.

Teslin Order Update

Not sure if everyone knows but we ship from multiple locations now since we started producing teslin states. Some printed domestically and some overseas. Some orders we're delayed about a week due to extreme weather conditions from where they ship/get reshipped from.

We are currently producing all teslin domestically till Chinese New Year is over. Some orders were effected by CNY but we were able to get everything shipped out before the country shut down its services. A couple batches should be getting dropped this week, so more orders will be updating to shipped once they're out

Site Update

We're a bit behind on our site updates but we are completely updating the order form, cart page, and account page to make ordering easier. The new pages should make ordering from us much easier. The new cart page will display everyone in your order with the info you submitted below their picture so you know what you put for each person. You'll be able to clearly see if you made any mistakes, and if you did you can simply remove that person and reinput their info.

The new account page will show multiple order statuses if you order both pvc and teslin states. Since we ship from multiple locations, each status will change individually. Notification messages and reseller statuses will also display much clearer.

Current Turnaround

PVC: 5 days-1.5 weeks

Teslin: 2-4 weeks

Im putting these times since this is what current orders are at. ME orders will speed up to the 1.5-2 week range after this week. Other teslin states should be at 3 weeks after this week.

Reseller Advice

As a former reseller back in my day, I want to give a bit of advice to make your lives a bit easier. Please don't tell your customers a vendors turnaround time. Always add about 1-2 weeks on top of a vendors advertised turnaround just in case we run into any issues. I know how it goes when kids start clamoring for their IDs when its not there the exact day you told them it would arrive.

If you add an extra week or two to our times and the IDs are late, then it seems normal to them. If the IDs come in 1-2 weeks earlier, they get really excited and feel like you're a solid seller and put a lot more trust in you. Trust me, ive done this and many of my resellers do this so they keep their customers happy.

I know its standard to do this but as more people join this forum, its always good to inform the newbies!

Anyways, thats it. Little bit of knowledge dropped on ya for today ;)

https://www.evolvedids.com