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FYD frustrations, OIS praise ( self )

submitted by omijiwaru Warning: 0%

So I placed a rush order back on like the 17th of June, so I'm coming up on week 4 now. Payment said received then switched to In Progress after about a week. Sweet.

Then nothing has happened since, like I see they've posted about being backed up and I contacted support a few times.

They shot back saying my status would change soon, "sent your order to the boss", "sometimes they just don't post the shipping". Nothing really clear about where the IDs are status wise. Really disappointing since they claim to have the best CS. Wondering if anyone is still in the same situation after the supposed update/back log clear.

Meanwhile, I ordered an ID from OIS about a week or two after placing the FYD since they were doing the summer giveaway. Perfect updates on progress with the ID. ' Took maybe about a week/ week and a half to get here from the time the order was placed but I did ask for rush. A review on that ID will come soon but so far have had 0 troubles with it. nTX o21 this is my second texas and blows the first out the water. Shouts to OIS



Upvoted: omijiwaru
Downvoted: IDKing, IDTemple, oi, oi2
all 7 comments


3

FakeyourdrankCS CS Rep —

We apologize for the wait. You are in the extraordinarily small minority of people who have problems. 1000s of others receive fine with zero problems. I have re-notified the boss about your order. Please always contact us before making such a post. You last contacted me specifically 10 days ago. I assumed all was well.

Edit: Just spoke with the boss. Your shipping has been updated and tracking number given. We will also be giving you a free ID for your troubles. Thank you for choosing FYD and sorry for the rare problem you experienced.


2

oi2 —

lmao thats cause FYD gets thousands of orders a day while OIS DREAMS of getting that volume a month chill tf out and wait for your id


1

HomeDepotEnthusiast —

alliteration makes me wet


1

localegrl —

Yup I’m waiting on my id to ship as well with rush shipping, my status is currently “in progress” after a week as well. Hoping for updates!


1

yungsteez —

In the exact same situation. Just hoping to get an update on the order not trying to bitch and complain.


1

FakeyourdrankCS CS Rep —

PM me your order number!


-1

texas98 —

I haven’t received my FYD shipment either and I ordered on June 5! So frustrating I’m just hoping it arrives soon.