21Done Good as Always ( self )
submitted 3 years ago by daddiexyz Warning: 0%
Solved. Good CS as usual from 21done when asked.
FenderBender — 3 years ago
They will get back in contact. Sometimes vendors are backed up but 21 will definitely get back with u
44cleaner — 3 years ago
Mine is lost in transit too. Over a week with just “In transit, arriving late”. Sucks especially after waiting so long for them to ship out. :/
21done Vendor — 3 years ago
It is not lost, it is just moving through USPS system slower than normal. Suddenly out of nowhere, tracking will update saying that it is moving, or will deliver and then that delivery will scan in. Either way, it is just delayed entirely due to USPS. It is extremely unlikely that it is just completely lost, although if that is the case we of course would reship the order, as we have always done in those rare circumstances.
Your order was marked as "stuck in a loop" by customer service on 10/4/21 and will be reshipped this week and have tracking posted end of week.
FenderBender —