all 11 comments


2

deputyduke

Good to see your sticking with it any ETA on remaining orders?


1

Evolvedids [S] Vendor

Ive gotten out a couple batches so far this week. Finishing up one more then Ill be back open. Looking to open on Wednesday :)

Ive been telling a lot of old orders that they'll have to reorder so i can get them out. So my CS is handling them. Since the sub is gone and this is the only source of info for people, its probably gonna take some time to get EVERYONE handled. But im actively working on it!


1

deputyduke

Can you post order ranges that won't need to be reordered? Otherwise that's great to hear!


1

CR38TOR

awesome to see you back


1

Evolvedids [S] Vendor

Feels good to be back! Happy i can get everyone taken care of that has been waiting an eternity :)


1

relathrowaway71

Awesome to see you sticking to it. Is there an ETA on the orders that never got their tracking updated? Still waiting on mine from September and people are ready to kill me.


1

Evolvedids [S] Vendor

Those people that never got their tracking updated need to reorder and tell my CS in a NEW ticket.

Basically make the ticket subject as "Replacement Order XXXX" where the XXXX is your old order number your submitting the replacment for.

For example, if you sent in order 5001 6 months ago and never got it cause tracking never updated. You simply replace and order, (lets say new order is 9000). Submit ticket as follows

Subject "Replacement Order 5001"

Hi evolved CS, my new order # is 9000. this is replacing my unreceived order 5001. Pls mark paid.

Your order will then be marked and shipped out like it normally would. Im no longer offering tracking but i never did prior to outsourcing so youll be good once its marked shipped this time around :)


1

ridebikessmokepipes

probably a stupid question but My orders from November and my tracking status is downloaded, how would i know whether i have to submit a replacement order?


1

relathrowaway71

Yeah i did read that on reddit a few weeks ago. I submitted my replacement order ticket with shipping address almost a month ago and was just wondering if it was even sent out in your recent batch ship.


1

jimc12

Any reason why tracking numbers didn't update?


1

Evolvedids [S] Vendor

One of our reshippers never dropped them off and went ghost :/